MEET THE SUPPORT TEAM
ILANA MORRIS, MA
Business & Operations Manager
Ilana has been instrumental in supporting and helping to scale our business by setting up and monitoring our customer-relationship management platform, ensuring business processes are optimized & automated, and that clients have a seamless experience from inquiry to delivery. She’s also known as ‘The Goddess of Operations & Mel Whisperer’.
After working as a teacher, in school operations, and data management for over a decade, Ilana embarked on a new venture, establishing her own business as a virtual assistant and digital business manager. Her educational background includes a B.A. in Political Science & Spanish with a minor in English from the University of Delaware and an M.A. in Education from NYU, specializing in Spanish as a Foreign Language and English as a Second Language.
Currently residing in the Greater Boston Area, Ilana enjoys a variety of hobbies outside of her professional life, including gardening, spending time with her dogs (Ziti and Bella), and even participating in circus classes.
AURELIA HACK, MA
Leadership Program Facilitator
Aurelia is an Occupational and Organizational psychologist and an expert in mental health at work. Aurelia holds a B.Sc. Psychology and a M.Sc. Psychology from the University of Hagen in Germany. She is trilingual and fluent in English, German, and French. Aurelia is also a published author.
Aurelia was fundamental in helping to bring Mel’s collective work to life by creating our leadership mental health training: Mental Health at Work Conversational Literacy™ - for Leaders. Mel lovingly refers to her as “Mel #2”.
Aurelia’s has years of experience empowering organizations to talk about mental health in the workplace. She’s committed to helping leaders develop the confidence and skills they need for talking about mental health at work. Aurelia resides in Munich, Germany, loves to travel, and tries a new hobby every year!
MELISSA DORSKY
Marketing & Branding Designer
Melissa manages Mel's marketing and branding. She uses her passionate and fiery Leo energy to put her creative talents to work to constantly breathe new life into the marketing materials you know and love - like the swanky new design for the leadership certificate program materials, and more!
Prior to supporting our team, she bid her 12-year corporate career in business operations program management adieu and began focusing on her passion for marketing by becoming the Canva Queen and empowering purpose-driven businesses. Melissa holds a B.S. in Corporate Finance & Accounting from Bentley University and a Nonprofit Management Certificate from Framingham State University. She lives in the Greater Boston area with her husband Brian and their fur kids (Finn, Oscar, & Lilly).
KELLY LIDDICK
Bookkeeper
Kelly provides phenomenal and timely bookkeeping support, invoicing, and payment processing for our team as a representative from Honestly Bookkeeping, a customer-focused mission-driven bookkeeping firm that helps small businesses thrive. Kelly completed the Business Bookkeeper program certification and is certified in Xero and Gusto accounting software programs.
She holds a Bachelor's degree in Psychology with a minor in Business Administration from Millersville University of Pennsylvania.
Kelly resides in Pennsylvania and loves to travel, read, and get out in nature as much as she can.
Meet lola
Head of Barking Services
Meet Lola, Mel’s fur baby, and our team’s spirited and ever-enthusiastic Head of Barking Services. Bursting with energy, she ensures Mel’s office is never too quiet, is always on the lookout for a good play session, and loves to give her unsolicited opinions on team calls. Whether she's chasing her beloved banana or pickle toys, Lola brings a blend of sweetness and spice to the team, keeping everyone on their toes and full of smiles.
